Refund policy

We strive to ensure customer satisfaction with every Akqurae product.

  • Returns or exchanges are accepted only if the product is damaged, defective, or incorrect

  • Requests must be made within 7 days of receiving the product

  • The product must be unused, unwashed, and in its original packaging

Refunds (if approved) will be processed to the original payment method. Shipping charges are non-refundable unless the error is from our side.

Customized or limited-edition items may not be eligible for return unless damaged or defective.